1. We recommend you the online recharge method that suits you better with priority. This site supports a variety of online recharge methods.
2. The recharge card S/N and CD-key generated by issuing platform are shown as follows:
The 5 arrays of characters connected with hyphen in between are the recharge card S/N: XXXX-XXXX-XXXX-XXXX-XXXX
The single one array of characters is the recharge card CD-key: xxxxxxxxxx
3. Due to the differences in global payment methods, this site also supports manual recharging/refilling service, which requires our customer service staff to manually provide the user with our payment account and verify his receipt record. Though the speed of response is relatively slow compared to online automatic recharge, please contact customer service if you need it.
1. Do not close the previous webpageafter purchasing the recharge card, go back and wait for the webpage to refreshautomatically , then the CD-key of recharge card will be shown.
2. If the CD-key of recharge card fails to be shown successfully, please copy the purchase order number. If you cannot find the purchase order number, you can check it in your payment record.
3. After copying the purchase order number, you can type it intothe card issuing platformto find your own CD-key.
4. If you encounter problems during the process of recharging or purchasing recharge card (such as not able to use it, etc...), please contact customer service.
5. If there is noresponseafter adding QQ or Skype friends, it might be due to time difference and you can send your problem description to customer service Email box.
6. When addingthe customer service QQ or Skype as friends, please be sure to attach your username on our website and the problem you encountered with recharge card briefly, otherwise you may not pass the friend verification.